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Does the jewelry come with a gift box?
Yes. All the jewelry we ship out will be packaged in a FREE gift box.
Do you ship internationally?
Yes we do.
What is the shipping rate?
We charge a flat rate and ship through USPS(United States Postal Service) or UPS; if requested, we can ship via other carriers. Click here to find the table for shipping within the Continental United States:
How do I find the shipping status of my order?
You can track your order here if shipped through USPS:
USPS Tracking
You can track your order here if shipped through UPS:
UPS Tracking
Do you accept Personal Check/Money Order?
We only accept Money Order, and not Personal Checks. If you are purchasing the merchandise via Money Order, then please make payment along with the following form: Money Order Form. We would only process your order after the receipt of your Money Order.
Do you accept PayPal?
Yes we do. Payment can be made directly to paypal@jewelryswan.com.
What is your return policy?
Please see our order information page for details.
What is the cancellation policy?
Please see our order information page for details.
What is your cancellation policy?
Please see our order information page for details.
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